The following rules and regulations are also available for you to view or prind via pdf. Just click here to access.

ATTITUDE COUNTS

Entertaining our guests is a very important part of your job. Happy guests are crucial to the success of RCS. Please smile, be courteous and thank our guests for coming.

PARKING

Please check with Employee Services on this issue since each fair is different as to what they provide.

CONDUCT
RCS believes that we deliver exceptional results through exceptional people. Therefore, RCS expects all employees to observe certain guidelines. An RCS employee represents RCS to its guests and is, therefore, at that moment, the most important person in the company. An RCS Employee must be courteous and friendly, with a positive attitude. Our guests come to our midway to enjoy all that we have to offer in rides, games and food. The time that they spend on our midway is their most special time. We aspire to make every bit of their experience with us memorable.

ELECTRONIC DEVICES

Are never allowed while you are working. If you are seen using a cell phone, walkman, I-Pod, or any other distracting device while on duty, it will be confiscated until your shift is over.

FUN PASS

This is our electronic ticket program at RCS. Customers purchase tickets for rides, games and food on this card. It is strictly against policy for an employee to possess a Fun Pass. Possession of a Fun Pass is grounds for immediate termination, whether or not there is value on the card.

DRUG POLICY

We pride ourselves on being one of the safest carnivals in the nation. To ensure this safety, we must maintain a substance free work place, and a zero tolerance policy towards drugs and alcohol. All employees are subject to random drug testing. If you have used any illegal drugs, even within a recent time period, you will not be able to pass the drug test. Please do not waste your time or our time by working for RCS if you cannot refrain from using drugs at any time.

GUEST SERVICE

We refer to our customers as guests; we want them to understand how important they are to our success. It is also a reminder to us about the way they are to be treated while they are enjoying their time on our midway. RCS has a Guest Relations maintained on all of our midways. Information, maps, directions and immediate
assistance for a variety of needs can be obtained at the Guest Relations booth. Make sure that you know where
Guest Relations is at every event, so you can direct others to find it.

EMPLOYEE HOUSING
If needed, RCS provides rental housing in the form of bunkhouses, which are made available for our employees. There are no animals or children permitted in the bunkhouse. A curfew is enforced two hours after closing regarding noise. Bunkhouse rent may be deducted from your paycheck with your written consent each week on
your pay advance card. Additional rules will be supplied if you choose to live in a bunkhouse provided by

RCS.

HARASSMENT POLICY

RCS seeks to provide a safe, healthy, and rewarding work environment for its employees. Harassment will not be tolerated within this company. If you feel you are being harassed, please contact your supervisor and/or Employee Services.

INCIDENT PROCEDURE

Following an incident:

1. Please remain calm and contact the Safety Department and your supervisor.

2, Call your supervisor, the Safety Department, or ask someone else to make that call for you, while you
remain by the side of the injured person.

3. Seek to control the crowd so that assistance can readily be brought to aid the injured person.

4. Fill out the witness report and provide information for the Incident while the information is still fresh in
your mind. If you do not know the answer to the question, ask for help.

MEDIA RELATIONS

If approached by any media or press unaccompanied by the RCS media department, please direct them to speak with a representative of our media department. To make this easier for you, we have prepared a statement that is provided by Employee Services that may assist you if this should occur. “Thank you for asking me that Question, I am not a spokesperson for this company. Please go to our Guest Relations and they will assist
you.”

EMPLOYEE SERVICES
Is the office that employees can manage their employment with RCS, such as, employee advance, changes to savings program, any employment or payroll related paperwork. The staff in Employee Services is there to help and answer any employment related questions.

PAYROLL

For your convenience, funds for wages are distributed to you through your Total Pay Card. Total Pay Cards are made available when you sign up at Employee Services. Your Total Pay Card works just like cash – use it at any Visa or Visa Plus ATM and everywhere that accepts Visa and/or debit cards. The pay period is from Sunday to Saturday, payday is every Sunday. Any and all payroll service inquiries can be made through the Employee Services. RCS provides two different forms of Saving Programs, available for all permanent employees. Inquire for more details at Employee Services.

TIME CARDS
Are electronic. Each employee badge has a barcode on the back. It is important that you clock in and out at each location you work. This will insure your time given to your employer in a timely manner. You will sign your time card at the end of each shift.

PERSONAL APPEARANCE

Dress, grooming and personal cleanliness standards contribute to the morale of all employees and affect the business image RCS presents to our guests. All Employees are expected to present a clean and neat appearance and to dress according to the requirements of their position. Neat men’s hairstyle cut above the collar and trimmed above the ears. Men are not allowed any visible piercing, and no facial piercing or excessive jewelry is allowed on any employee. Mustaches are to be trimmed neatly, not exceeding the outside edge of the lip. Be clean-shaven with no beards. All tattoos must be covered.

Your uniform must be neat and clean. The uniform shirt must be tucked into pants or shorts. No open-toe shoes
area allowed on the Midway or in view of the guests. RCS requires all employees to wear the approved uniform
while working.

SMOKING

To protect and enhance the quality of our guest experience, RCS does not allow smoking on the midway or while on duty. Please ask for the location of designated smoking areas.

OTHER MIDWAY REGULATIONS
RCS believes that attention to detail is the reason for our success. These rules are regulated through our employee Warning Committee. We have a zero tolerance for the violations against the rules in this handbook.
Please ask your Employer for the citations and regulations

Safety is our #1 Priority!